Academic Records and Student Services

Where can I find student forms, clearance forms and official student documents?

Use the Students/Documents and Publications areas of the official UENR website. Always check the date and title of a document before using it, especially where several academic years are listed.

Sep, 2026
Can another person collect my certificate or academic document for me?

UENR has an authority process for nominated persons to collect certain documents. Complete the current authority form and follow the submission and identification requirements stated by the University before sending another person to collect on your behalf.

Sep, 2026
Can another person collect my certificate or academic document for me?

UENR has an authority process for nominated persons to collect certain documents. Complete the current authority form and follow the submission and identification requirements stated by the University before sending another person to collect on your behalf.

Sep, 2026
What should I do if my name, programme or other academic record is incorrect?

Report the error to the appropriate academic office as early as possible and provide supporting identification or documents. Do not wait until graduation to correct a known record problem, as changes may require verification and approval.

Sep, 2026
How do I replace a lost or damaged student ID card?

Use the current student ID replacement procedure from Academic and Students’ Affairs or the responsible UENR office. Because replacement fees and payment details may change, do not rely on an old bank account or fee quoted on a previous FAQ page. Report a lost card promptly and follow the current official instructions.

Sep, 2026
Can I request an introductory letter or confirmation of English-language proficiency?

Academic and Students’ Affairs provides several academic-document services, including student records and official letters. Use the Academic Services request page or contact the division to confirm the exact service, fee and supporting information required.

Sep, 2026
How long does a transcript request take?

The UENR Academic Services page publishes the expected processing timeline for transcript requests. Students should use the current timeline shown there and allow extra time where an external institution, verification or special delivery arrangement is involved.

Sep, 2026
How do I request an academic transcript?

Use the official UENR Academic Services request process. Complete the request form, follow the current payment instructions, upload the required proof of payment where requested, and submit the request. Use the instructions displayed on the service page at the time of your request.

Sep, 2026

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