About UENR 4 IS UENR A PUBLIC INSTITUTION? Where can I find information about UENR’s schools, departments and programmes? How can I contact UENR? How can I tell whether an admission notice, payment request or UENR message is genuine?
Accomodation 7 How do I apply for UENR accommodation? How much does UENR accommodation cost? What information do I need when paying for accommodation? What does a UENR hostel room provide? What personal items and appliances can I bring to the hostel? CAN I CHANGE MY ROOM UPON ARRIVAL Who should I contact about a hostel booking or accommodation problem?
Admissions 14 Where can I buy a UENR application e-voucher? WHAT ARE THE PROGRAMMES OFFERED IN UENR? When are UENR admission forms released? HOW DO I COMPLETE THE ADMISSION PROCESS? WHO CAN I CONTACT ON ADMISSIONS? What are the general admission requirements? Can a WASSCE candidate apply before final results are released? How do I apply to UENR? What programmes does UENR offer? How do I know whether I have been admitted?
Academic 2 WHAT PROGRAMES WILL THE CENTRE FOR DISTANCE EDUCATION AND E-LEARNING (CeDEEL) RUN? HOW CAN I REPLACE MY STUDENT ID CARD?
Fees and Payments 5 Where can I find the current UENR fees? How should I pay my university fees? Why is my payment not showing on the student portal? Can UENR fees change from one academic year to another? Can I pay my fees in instalments?
Academics, Course Registration and Examinations 9 Where can I find the academic calendar? How do I register my courses? Can I add or drop a course after registration? What should I do if a course is missing or I cannot register it? What happens if I register my courses late? Where can I find UENR examination rules and regulations? Who can help me with an academic decision about my programme? Where can I check my academic results? Who can help me with an academic decision about my programme?
Student Portals, eLearning and IT Support 5 What is the UENR Academic Tracker or student information system used for? How do I access UENR eLearning? I forgot my portal password. What should I do? My portal login works but my courses or information are missing. What should I do? How do I report a problem with a UENR website or online service?
Academic Records and Student Services 8 How do I request an academic transcript? How long does a transcript request take? Can I request an introductory letter or confirmation of English-language proficiency? How do I replace a lost or damaged student ID card? What should I do if my name, programme or other academic record is incorrect? Can another person collect my certificate or academic document for me? Can another person collect my certificate or academic document for me? Where can I find student forms, clearance forms and official student documents?
Library, Research and Publications 6 Who can use the UENR Library? Where can I find UENR research, plagiarism, ethics and other policies? How can a UENR researcher deposit work in the Institutional Repository? What services does the UENR Library provide? How do I borrow books from the Library? Where can I find UENR theses, dissertations and research publications?
International Students and Mobility 4 Do international applicants need an evaluation of their certificates? Who can assist an international student before or after admission? Does UENR offer exchange or mobility opportunities? Where should an international applicant get visa, arrival or immigration guidance?
Graduation, Alumni and General Support 6 Where can I find graduation or congregation information? What should I do if my name is missing or incorrect on a graduand list? How do I collect my certificate after graduation? How can graduates stay connected with UENR? Where can I find UENR policies or report a serious student concern? What information should I include when asking UENR for support?
