Use the support contacts displayed on the UENR Accommodation Hub for the relevant hall. Include your name, student/reference number, hostel or hall, and booking/payment details when reporting a problem.
Use the student or applicant details requested by the Accommodation Hub and the payment instructions shown for your booking. Enter the correct reference/index information so the payment can be matched to your reservation, and keep the receipt or transaction reference.
Facilities differ by hostel and room type. Check the current hostel description on the Accommodation Hub for what is included before you move in. If an item is not listed, confirm with hostel management rather than assuming it will be provided.
Bring normal personal and bedding items appropriate for your room. Rules on cooking devices, gas cylinders, refrigerators, high-power appliances and other equipment may differ by facility and may be restricted for safety reasons. Check the current hall or hostel rules before bringing such items.
Use the official UENR Accommodation Hub and follow the application steps for the hostel or hall you prefer. Availability is limited and can change quickly, so applicants should complete the process only through the official accommodation system and follow the payment deadline shown there.
Room changes are subject to hostel management approval, availability and the reason for the request. Contact the relevant hall or accommodation office rather than moving rooms informally.
Current hostel options and charges should be checked on the UENR Accommodation Hub. Avoid hard-coded prices from old FAQ pages because accommodation charges and room types may change.check here AccommodationHub