Report the affected page or portal, the exact error message, the time the problem occurred, the device/browser used and a screenshot where possible. Avoid sending passwords, PINs or sensitive payment information in the report.
First confirm that you have completed the required registration steps and that you are using the correct academic period. Capture the error or missing information and contact the relevant academic/IT support office with your index number and the affected course or service.
Use the password-reset option provided on the relevant official portal, if available. If you cannot reset it, contact the responsible UENR IT/support office and provide identifying information they request. Never share your password or PIN with another person.
Use the official UENR eLearning platform linked from the main website. Sign in with the credentials provided or approved by UENR. Course access may depend on your registration and the lecturer’s course setup.
The student information system supports academic activities such as course registration and access to student academic information. Always access it through an official UENR link and confirm that the address uses the uenr.edu.gh domain.