QUALIFICATIONS:
MASTER OF PHILOSOPHY (HOSPITALITY) UNIVERSITY OF CAPE COAST (UCC)
BACHELOR OF TECHNOLOGY (HOSPITALITY AND TOURISM MGT) HO POLYTECHNIC
HIGHER NATIONAL DIPLOMA (HOTEL, CATERING AND INSTITUTIONAL MGT) ACCRA POLYTECHNIC
PROFESSIONAL ASSOCIATION: Tourism Society of Ghana (TOSOGHA), Ghana Science Association (GSA),
TEACHING: Advanced Front Office Management, Lodging Management, Hospitality Strategies and Asset Management, Lodging Operations, Advanced Lodging Management, Managing Hospitality Distribution, General Nutrition, Restaurant and Food Service Operations.
RESEARCH INTEREST: Environmental issues in the hospitality and tourism related industry, human resource related issues and gender etc.

RESEARCH PROJECTS:
1. Job satisfaction and turnover intention among hotel employees in the Accra metropolis (2013)
2. The effect of retention strategies on labor turnover in the hotel industry in Ghana: a case study of selected hotels in Accra (2008)

PUBLICATIONS:
1. Eunice, F. A., Emmanuel, G., Mildred, N. D., & Agnes, A. (2016). Factors influencing employee job satisfaction in Ghana’s hotel industry. Journal of Human Resources in Hospitality & Tourism 15(2):166 -183 DOI: 10.1080/15332845.2016.1084858.
2. Mildred, N. D., Iddrisu, W. A., Sampson, W-G., Perpetual, Z. & Mohammad, F. A., (2020). Assessment of COVID-19’s impact on hotels in Ghana: Case study of hotels in Accra and Kumasi. International Journal of Tourism and Hotel Management 2(2): 33-37 DOI: 10.22271/27069583.
3. Mildred, N. D., Perpetual, Z., & Prosper, B., (2021). Turnover intentions among hotel employees in the Accra Metropolis of Ghana. African Journal of Hospitality, Tourism and Leisure 10(1):238-255. DOI: 10.46222/ajhtl.19770720-98.”